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We offer a hassle free repair service on all items of jewellery whether it’s something you’ve bought from us or not we are always happy to help. The process for any repair is simple – we take your details as well as a thorough description of the item and a full explanation of the work that is required. We triplicate this information, One copy stays with us in store, one copy goes with your jewellery and one copy stays with you. All are identical and all contain your reference number.
We understand that you don’t want to part with your jewellery therefore we work on an average 2 week turn around, however we will always try and accommodate your requirements and work to your time restriction.